StudyTie Privacy Policy
Transparent rules on how StudyTie Global collects, handles, stores, and protects student data in full compliance with international standards and ICEF accreditation ethics.
1. Introduction & Regulatory Scope
StudyTie Global ("we", "us", "our") is committed to safeguarding the privacy and confidential personal data of our prospective students, clients, and website visitors. This policy sets out how we handle your personal information in compliance with relevant international data protection laws, including the UK General Data Protection Regulation (UK GDPR), Australian Privacy Principles (APPs), and Bangladesh ICT & Data Safety Guidelines.
This policy applies wherever StudyTie Global acts as a data controller for the personal data of our website visitors and service users. By utilizing our counseling services, website, or mobile interactions, you consent to the collection and handling of your information as outlined below.
2. Personal Data We Collect
To provide accurate university matching, scholarship assessments, offer letter processing, and student visa applications, StudyTie Global collects specific personal details:
- Full name & Title (as per Passport)
- Date of birth, Gender & Nationality
- Passport front & bio page copies
- Current mailing address & country of residence
- SSC/HSC/O-Level/A-Level transcripts
- Bachelor/Master degree certificates
- IELTS / TOEFL / PTE score reports
- Statement of Purpose (SOP) & Recommendation letters
- Sponsor bank solvency & bank statements
- Source of funds & tax records
- Medical checkup clearance reports
- Prior visa history & travel records
- IP address & geographical region
- Browser type, operating system & device
- Page navigation paths & time spent
- Cookies & referral campaign tags
3. Methods of Data Collection
StudyTie Global collects personal data fairly and lawfully through the following channels:
- Direct Online Registration: Filling forms on our website or event booking pages.
- In-Person Counseling: Visiting our Dhaka (Banani) or Sylhet (Zindabazar) branch offices.
- Digital Communications: Sending academic documents via email, phone, WhatsApp, or official portal uploads.
- Spot Assessment Events: Participating in university spot admission days organized by CSB.
4. Purposes of Data Processing
Your personal information is used exclusively for legitimate education consultancy and migration support:
5. Third-Party Disclosures
StudyTie Global never sells, rents, or trades your personal information to commercial third parties for marketing. Disclosure only occurs with your explicit consent or direction:
- Partner Educational Institutions: Admissions departments of authorized universities and pathway colleges.
- Government & Visa Authorities: Immigration departments (e.g., Australian Department of Home Affairs, IRCC Canada, UK Visas & Immigration) as part of your visa application.
- Service Partners: Authorized providers for health insurance (OSHC/OHC), student housing, and tuition payment processing.
6. Data Security, Protection & Storage
We employ robust technical and organizational safeguards to protect your personal information against unauthorized access, loss, or disclosure:
8. Your Rights & Data Access
You have the right to request a copy of the personal information StudyTie Global holds about you, update inaccurate academic details, or request deletion of data once your application process is complete, subject to mandatory legal retention periods.
9. Privacy Contact & Inquiries
If you have questions regarding this Privacy Policy or wish to request data correction, please reach out to our Data Protection Officer:
Have Questions About Your Data or Applications?
Our ICEF certified counselors are here to help you with transparent, expert guidance.